FAQ

Frequently Asked Questions

Everything you need to know about our hardware, loyalty program, and the 3-month free offer.

Every Full Retail POS package ships with a larger POS screen and customer-facing display, a barcode scanner, a cash register and drawer, a credit card machine, and any additional add-ons you need at no extra charge. We handle the full white-glove setup and onboarding so you are ready to sell from day one.

Our POS system is designed to be highly adaptable, making it the perfect fit for almost any business model from high volume restaurants to on the go mobile services. We built the platform to scale and customize to your daily operations rather than forcing you to work around rigid software.

The loyalty program is built directly into the system, so there is no separate app to manage. Every sale automatically tracks points, visit history, and rewards per customer. You and your staff can view a customer's loyalty status right from the checkout screen.

Yes, absolutely! Because our POS system is completely cloud-based, you have the freedom to manage your entire business from anywhere using a computer or our dedicated iOS and Android apps. You can easily add new products, adjust pricing on the fly, manage real-time inventory levels, and view live sales reports right from the palm of your hand. Every update you make syncs instantly to your registers, ensuring you can keep your shelves organized, monitor your daily performance, and make critical business decisions without ever needing to be on-site.

No, Valley POS is month-to-month. You can cancel anytime.

Full Retail POS includes priority support. Whether it is a hardware question, a loyalty program setup, or a transaction issue, our team is available to help you get back up and running quickly.

Still have questions?

Our team is happy to help. Send us a message and we'll get you the answers you need to get started with Valley POS.

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Valley POS is a next-generation point-of-sale ecosystem built for smoke shops, bars, liquor stores, and small restaurants. From full retail hardware and online management to a built-in loyalty program and white-glove onboarding, we give you everything you need to run your store with confidence — all backed by free lifetime support.

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